Hailo Business App - Design for enabling editing.
Adding an editing feature for customers to be able to edit their bookings based on data acquired on cancellations. Customers would cancel and repeat the flow of booking a trip due to small mistakes.
•Work with sales and operations team to gain valuable qualitative data in understanding the use case of the feature.
• Sketch new flows and design.
•Work collaboratively with engineering to ensure the best design created within the technical requirements.
Working with the engineers in understanding the technical capabilities I created an achievable flow and made small subtle changes without losing it's current look and feel. The design was created for the web app as main focus with considerations of responsive design throughout.